Advice about ebay feedback?

NO.1. Ask :
Advice about ebay feedback?
:wave: I bought a dress off ebay which is supposed to be layered silk chiffon, it's a black inner slip with a multicovered dress shell to go over that.

Thing is, she sent me the dress shell (which is lovely) with a polyester slip, which isn't long enough for the dress:cmdunno:

I emailed her about it and she responded on wednesday, to say she will look for the black silk slip as she must still have it, but I haven't heard anything since.

Would I be pushy to email again today? And if she doesn't send the original slip, should I give neutral or negative feedback?

I've never had a problem with ebay before and have always been happy with the stuff I've bought, so I'm not sure what to do here! Any advice would be great.
Answer:
Hi you have paid for something and you have the right to contact them until they fix the problem!
I think you should call her. You can get the number from ebay.
On the homepage on the right hand said click on advanced search.
Then on the left hand side click on find contact information.
Then enter the user id and the item number and ebay will email you their contact info BUT they will get your contact info too.
Its better to speak to the person and get it sorted. Then if you are not happy with that, you can leave the feedback you think is suitable. Bare in mind they can respond to the feedback you leave on the same page.
Good luck! :)
Answer:
I don't think it's pushy to contact her today to follow up. She sould have really got back to you by now. :cmdunno:
It sounds like she is aware that she didn't send you the original. What did the picture and description show - do you think it was the original slip? If so, then she hasn't provided the goods as described.
If you really like the dress, it might be worth trying to locate a matching slip yourself (could be a PITA though). If not, I think I'd be asking her for a full refund?
See how she responds before deciding on feedback.
Answer:
Thanks for the advice, I've emailed her one last time, but have had her contact details emailed to me, just in case. Feedback can wait until this is resolved.

I don't think it would be easy to get a replacement slip as the original is silk chiffon - not sure where silk chiffon slips are sold - so I hope she comes through with the goods!!:cmdunno:
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