ebay query - lost in post!
Hi all :wave:
I'm hoping you can help - I sold a necklace on ebay and posted it 2nd class on monday.
The buyer says it still hasn't turned up and she is due to move out of her flat tomorrow so says if it hasn't turned up by then she wants a refund :cmdunno:
However a) I stated on the ebay t and c that i don't accept responsibility for things getting lost in the post and that I always get proof of posting
b) I have proof of posting
c) surely its not my fault that she is moving out and it should be her responsibility to get her post forwarded
d) there have been postal strikes so its poss it might still turn up.
What do you think? Do I have to refund?
Sorry that was a bit long! xx
Answer:
You only posted it MOnday 2nd class what unearth does she expect?!:confused:
I would say that as you paid for 2nd class postage it can take up to 10 days (or whatever it is) to arrive and that you cannot give a refund simply because she is moving, if she has her post forwarded then she will receive when it was originally due.
I think thsi buyer is being very cheeky.
However if you'd rather not risk a fuss then you can use the proof of posting to claim your cost back, although you'd probably have to wait longer than a week.
Answer:
Hmmm tricky one.
You are indeed right, there's been a postal strike so it could still turn up and it's not your fault she's moving, I think depending on how much the item is you could go 50/50 if it doesn't turn up? If you have proof of posting can you not claim the money back from Royal Mail? I've never used one of these forms so don't know how they work.
If the buyer is genuine you have to put yourself in your shoes, she's paid for a necklace which she hasn't got.
To be honest this is why I send EVERYTHING on Ebay recorded delivery, there's a lot of untrustworthy people using Ebay, along with postal strikes and post nicking, it's just not worth taking the risk sending anything standard post.
Good luck!
Answer:
it could easily still turn up but if i were moving i wouldn't have things posted to my old address. if she paid with paypal you have no choice but to refund her, they'll take the money out of your account if she opens a dispute no matter what you said in your tcs. it's the seller's responsibility to get proof of delivery, not proof of posting. if it was worth less than £28 or whatever the amount is these days then you can get compensation from the post office with your proof of posting after a certain number of days though.
Answer:
Does it make any difference if you state that you won't take responsibility for things getting lost in the post? I don't think that would wash with paypal tbh :confused:
How many people on here shop in charity shops?
NO.2. ask :
How many people on here shop in charity shops?
Just wondered.
I shop in them now and again and have found some great items.
Years ago there was such a stigma with shopping in charity shops and when my mum used to go in them I used to walk off embarassed.... :lol:
How times change!
Answer:
oh i have a good root around them, have found many bargains, hm pinafore dress, £2, vintage bally platforms, vintage levis fitted denim jacket £3, i'll shop anywhere !
Answer:
I havent, I've always linked never finding anything nice to charity shops, own experience when taking bags into them. :meh: Would buy something if I did ever see something I liked though.
Answer:
I go in every now and then. I have a few lovely bags from them.
Answer:
I go in every now and then. I have a few lovely bags from them.
what do you think of this dress?? (pics)
NO.3. ask :
what do you think of this dress?? (pics)
Think the title sats it all! What do you think of this for A/W?
Answer:
oooooooooooh - me likey - where is it from?
Answer:
ooh i really like it!!!
it's gorgous! where's it from?
love the shoes too!
Answer:
I'm not particularly keen.
Supercat and Pink Doughnut, I think it's French Connection.
Answer:
HMMMM i think i need to see it standing up - has the potential to be great though!
Protecting leather
NO.4. ask :
Protecting leather
I recently bought a gorgeous pair of brown leather boots, they are a very soft leather and are not *polish-able* can anyone recommend something to protect them?
Thanks guys xx
Answer:
Ooo sound lovely! What about a protector spray? I've got one thats waterproofing and use it on bags and suede and canvas as well. Im pretty sure I got it from Timpsons.
PayPal warning
NO.5. ask :
PayPal warning
Hi all :wave:
Just thought I'd warn that my brother found last night someone had hacke!d into his pay pal account and had been buying loads of stuff for the past 2 days but my bro hadnt been egtting the confirmation emails so didnt even realise till he happened to just check his account!!
This is prob like a one off, but I guess a lot of us use pay pal to buy clothes online so thought you might just want to know so you know its not 100% safe!
xxxxx
Answer:
It's definitely not a one-off, I had about £3000 taken from my account a month or so ago, Paypal were able to sort it out quite quickly but you really do need to keep checking your accounts!
Answer:
oh dear, thats really not good at all!
wonder why he wasn't getting his confirmation emails, thank god he noticed!
Answer:
I had almost £3k swiped earlier this year in 2 separate incidents as well.
I refuse to use Paypal anymore!!!! :mad:
Answer:
I had the same done to me too, would never use paypal again!!:mad: